Terms & Conditions
In these Terms and Conditions “we, our, us, Mountway” refers to Mountway Limited.
PAYMENT
We accept Credit Card, Debit Card payments via Secure Trading.
Cards we accept, (MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing / JCB / Solo / Switch).
The goods will not be delivered until the customer's funds that have been paid to Mountway Limited have cleared in full.
ORDER NOTES
Please note that all transactions will be carried out in British Pounds. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. Mountway Limited monitors prices on a daily basis.
We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, Mountway Limited reserves the right to decline orders for bulk or high value purchases.
DELIVERY
We aim to deliver all orders within 2-7 days if the goods are in stock. If the goods you order are Out of Stock we will send the order to you as soon as the product becomes available again. If we cannot source your item we will contact you to inform you.
CANCELLATION
You can cancel an order and return any goods that may already have been dispatched up to 7 working days from receipt (see returns policy). Notice to cancel and return goods must be communicated to Mountway Limited in writing either by post, email or fax. Our terms and conditions do not affect your statutory rights.
CREDIT CARD SECURITY
At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.
PRIVACY POLICY
We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.
Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.
RETURNS POLICY & GUARANTEE
We guarantee your satisfaction. All of our products come with a no-fuss guarantee.
In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at any time within 7 working days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods. If you wish to cancel an order under these terms, first contact us in writing (by post, email or fax) and then return your products unused and in their original packaging within 7 working days of receiving your parcel. Customers have a statutory duty to take reasonable care of the goods. Mountway Limited will refund the full price paid for the cancelled goods including delivery costs (unless only part of an order is being returned). Customers are required to return the cancelled goods to Mountway Limited at their own expense, unless the return is due to the goods being faulty.
More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm
CONTACTING US
Please contact us at the details below:
POSTAL ADDRESS:
Mountway Ltd
Unit 7 Tafarnaubach Industrial Estate
Tredegar
Blaenau Gwent
NP22 3AA
Phone: 01495 723300
Fax: 01495 723360
Email: mail@mountway.co.uk
Web: www.mountway.com
ACCEPTANCE OF TERMS
By accessing the content of www.mountway.com (“the Website”) you agree to be bound by the terms and conditions set out herein and you accept our privacy policy available at www.mountway.com/privacy. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.
You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.
You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.
MODIFICATION
Mountway Limited reserves the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.
Mountway Limited has complete discretion to modify or remove any part of this site without warning or liability arising from such action.
LIMITATION OF LIABILITY
Mountway Limited will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.
Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as a result of the negligence of Mountway Limited, its employees or agents.
COPYRIGHT
All intellectual property of Mountway Limited such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Mountway Limited.
By using the Website you agree to respect the intellectual property rights of Mountway Limited and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.
DISCLAIMERS
The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.
The information contained within the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.
We do not guarantee uninterrupted availability of the www.mountway.com Website and cannot provide any representation that using the Website will be error free.
THIRD PARTIES
The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.
SEVERANCE
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
GOVERNING LAW AND JURISDICTION
This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.
