VAT Exemption Information
You may be able to purchase our products VAT free if the item is for sole personal use by a chronically ill or disabled person, or if the funds to purchase the item comes from a charitable source.
Chronically ill means that you have an illness that is likely to last a long time e.g. arthritis, angina or diabetes.
Disabled means that you have a physical or mental impairment, which has a long term and substantially adverse affect upon your ability to carry out everyday activities.
These definitions do not include a frail or elderly person who is otherwise able-bodied, or any person who is only temporarily disabled or incapacitated, e.g. with a broken limb.
You do not have to be registered disabled to claim relief from VAT, but the nature of your illness or disability must be specified.
If you are in any doubt about your own eligibility or the eligibility of the goods or services you are purchasing, you should get advice from your local VAT office before submitting a declaration. Please note there are severe penalties for making a false declaration.
- To download a VAT exemption form for a charity, click here
- To download a VAT exemption from for a disabled person, click here
If you are eligible for VAT relief and if you complete and return a declaration form, you will not be charged VAT where exemptions are available. If you do not complete the form, or you are not eligible for VAT relief, we are obliged to charge you the full 20% VAT on the whole of your order.