We are thrilled to have received wonderful letters from our customers, praising our standards of customer service and the quality of our products. As a family-run company we have always prided ourselves on our commitment to customers needs, and it is good to receive confirmation we are succeeding in this.
The comments made have praised the ongoing support all customers receive, and the outstanding manner in which any queries are dealth with. We have also received testimonies as to the lasting nature of Mountway produts - with one customer praising the service she received when we serviced her Neptune Bath Lift, which had previously belonged to her mother for eight years.
The comments we have received have included:
"Thank you for all your help. You have been a brilliant firm to work with, so refreshing in this day and age!"
"I am writing today to thank you so much for your prompt attention to my worries... being able to have a bath without fear of not being able to get out has made the world of difference to me and I am most grateful - thank you very much indeed."
"Thank you so much for all your very prompt service and all the help provided!"
"I am now able to bathe with safety for which I thank you very much for your speedy service. Once again, thank you."
"I find (the Neptune Bath Lift) an excellent piece of equipment - well made, simple and efficient."
So thanks and congratulations to all Mountway staff for making our customers very satisfied indeed.